Customer in Lexington, KY called in with a bad leak coming in from somewhere around the chimney.
Field inspector went out to the property and found a few different things installed incorrectly. The flashing around the chimney was not right, nor was it done with the right materials, causing the wood underneath to rot. There were also a couple deteriorated pipe boots and they had also been installed incorrectly. An estimate was provided to replace the pipe boots and replace the chimney flashing and the shingles around it, and the work was done shortly after!!